At mahagranth.com, we aim to provide a smooth and trustworthy book buying experience.
1. Return Eligibility
- Returns are accepted within 10 days of delivery
- Book must be in original condition
- No damage, missing pages, or markings
- Original packaging required (if available)
2. Non-Returnable Items
- Used or damaged books (by customer)
- Books marked as "Final Sale"
- Digital products (if any)
3. Damaged / Wrong Product
If you receive a damaged or incorrect book:
- Report within 48 hours of delivery
- Provide photo proof
- Replacement or full refund will be provided
4. Return Process
- Contact our support team
- Provide Order ID and issue details
- Our team will arrange pickup or guide you
5. Refund Policy
- Refund after product inspection
- Processing time: 5–7 business days
- Refund to original payment method
6. Shipping Charges
- Free return for damaged/wrong product
- Customer may pay shipping otherwise
7. Cancellation Policy
- Cancel before order is shipped
- No cancellation after shipping
8. Contact Us
For any return or refund queries:
Email:
contact@mahagranth.com